In his latest book The Small Big Things, Tom Peters advocates making sure your business has great bathrooms. Did you know In-n-Out executives first inspect the bathroom (before the kitchen) when visiting a store?

Many soap dispensers I see have a small pool of soapy water on the counter underneath.

Here’s a solution from airplane bathrooms: make sure the soap dispenser hangs over the basin and not the counter. Soap drippings will wash away in the basin, and the counter will stay clear on it’s own.